Effective Date: 1st March 2025
Welcome to the website of Autoservis & Vučna Služba TOMO. Your privacy is important to us, and we are committed to protecting your personal data in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).
1. What data do we collect?
We may collect and process the following types of personal data:
- Contact information – Name, surname, email address, phone number
- Vehicle data – Registration, make, and model of the vehicle (if you use our services)
- Technical data – IP address, cookies, browsing data on our website
- Payment data – If you use our online services
2. How do we use your data?
We use your personal data exclusively for:
- Processing your inquiries and reservations
- Providing towing and service services
- Communicating regarding your requests
- Improving user experience and optimizing our website
- Legal and administrative purposes
3. Sharing data with third parties
We do not sell or share your data with unauthorized third parties. However, we may share it with:
- Business partners (e.g., UNIQA insurance, if you use our insurance service)
- Legal authorities if we are obligated by applicable laws
All data is protected and shared only when necessary for providing our services.
4. Cookies and tracking
Our website uses cookies to enhance user experience. You can accept or decline cookies in your browser settings.
5. Data security
We take technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
6. Your rights
Under GDPR, you have the right to:
- Request access to your personal data
- Correct inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Withdraw consent for data processing
- Object to data processing
To exercise your rights, please contact us at:
7. Changes to the privacy policy
The privacy policy may be updated from time to time. All changes will be published on this page.
— Last updated: 1st March 2025
If you have any questions, feel free to contact us!
Autoservis & Vučna Služba TOMO
Address: Antuna Kažotića 14, Slavonski Brod
Contact: +385 95/907-6084
Website: vucna-sluzba-tomo.hr
